Privacy Policy

Privacy Policy

Effective date: March 1, 2026

This Privacy Policy explains how HotSwop, Inc., doing business as Commerce Without Limits, collects, uses, shares, stores, and protects personal information when you use our websites, services, and related experiences.

1. Who We Are

Commerce Without Limits is a brand and managed service operated by HotSwop, Inc. In this policy, "HotSwop," "Commerce Without Limits," "we," "us," and "our" refer to HotSwop, Inc.

2. Information We Collect

We collect information in the following categories:

  • Contact and account data: name, company name, work email, phone number, website, and account credentials.
  • Service and operational data: project details, scheduling details, support messages, and execution preferences.
  • Payment and billing data: transaction and billing records (processed directly by payment providers where applicable).
  • Usage and technical data: device/browser details, IP address, event logs, pages viewed, and referral data.
  • Content you provide: messages, files, prompts, form submissions, and other data you submit through the service.

3. How We Collect Information

  • Directly from you when you submit forms, schedule demos, contact support, or use the platform.
  • Automatically through logs, analytics, cookies, and similar technologies.
  • From third parties such as integrations, payment providers, or infrastructure partners needed to deliver services.

4. How We Use Information

We use personal information to:

  • Provide, operate, and maintain the service.
  • Coordinate onboarding, demos, support, and customer communications.
  • Process payments, invoices, and account administration.
  • Protect security, prevent abuse, detect fraud, and enforce our terms.
  • Measure performance, improve features, and maintain reliability.
  • Comply with legal obligations and respond to lawful requests.

5. AI and Model-Related Data Use

We may use service data to deliver AI-powered features, orchestration, recommendations, and automation. We do not use customer data beyond what is needed to provide and improve contracted services unless permitted by agreement, law, or your explicit consent.

If model training or broader data use applies to a specific workflow, we provide separate notice and controls where required.

6. When We Share Information

We share information only when needed, including:

  • Service providers and subprocessors that support hosting, communications, security, billing, and operations.
  • Legal or compliance disclosures when required by law, court order, or regulatory request.
  • Business transfers in connection with mergers, acquisitions, financing, or asset sales.
  • At your direction when you enable integrations or request data transfers.

7. Cookies and Similar Technologies

We use cookies and similar technologies for core site operation, analytics, and performance measurement. You can control cookies through browser settings. Disabling certain cookies can affect site behavior.

8. Data Retention

We retain information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods depend on data type, sensitivity, and operational necessity.

9. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, portability, or limitation of certain processing. You may also have rights to opt out of certain uses of personal information.

To submit a privacy request, contact us using the information below. We may verify your identity before processing requests.

11. Children’s Privacy

Our services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and provide notice as required by law.

13. Contact Us

For privacy-related questions or requests, contact:

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